Service Disruption

The intermittent issue affecting transaction processing and accessing the Merchant and Partner Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Impact: Transactions are processing as normal, and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 17:03 GMT on January 9, 2023.
Reported End Time: 17:44 GMT on January 9, 2023.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #: INC17486069

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The intermittent issue has been mitigated. Transactions are processing as normal, and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 17:03 GMT on January 9, 2023.
Reported End Time: 17:44 GMT on January 9, 2023.

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center

Incident #: INC17486069

Authorize.net is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with login for Merchant and/or Partner Interface.

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center