Outage in Avaya
Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces
Resolved MajorIncident Report
AXP Workspace users may be experiencing service impact related to an issue with our third-party cloud provider. Our team is currently investigating and monitoring the situation closely.
Components affected
Avaya Voice - North America (NA) Avaya Voice - South America (SA) Avaya Voice - Europe (EU) Avaya Voice - United Kingdom (UK) Avaya Voice - AsiaPacific (APAC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/13/2025 12:38AM
This incident has been resolved.
MONITORING
11 months ago - at 06/12/2025 09:03PM
Our third party cloud provider is currently recovering a service impacting outage. Our team continues to monitor the situation closely.
INVESTIGATING
11 months ago - at 06/12/2025 07:21PM
AXP Workspace users may be experiencing service impact related to an issue with our third-party cloud provider. Our team is currently investigating and monitoring the situation closely.
Latest Avaya outages
AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center - about 1 month ago
Prod-NA: Historical reporting is not showing up data - about 2 months ago
Prod-NA : Workspaces agent not able to "Go Ready" state - about 2 months ago
Prod-UK : Ongoing instability with AXP Customer Journey - 2 months ago
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