Outage in Avaya
Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces
Resolved Major
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Outage Details
AXP Workspace users may be experiencing service impact related to an issue with our third-party cloud provider. Our team is currently investigating and monitoring the situation closely.
Components affected
Avaya Voice - North America (NA) Avaya Voice - United Kingdom (UK) Avaya Voice - South America (SA) Avaya Voice - AsiaPacific (APAC) Avaya Voice - Europe (EU)Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/13/2025 12:38AM
This incident has been resolved.
MONITORING
16 days ago - at 06/12/2025 09:03PM
Our third party cloud provider is currently recovering a service impacting outage. Our team continues to monitor the situation closely.
INVESTIGATING
16 days ago - at 06/12/2025 07:21PM
AXP Workspace users may be experiencing service impact related to an issue with our third-party cloud provider. Our team is currently investigating and monitoring the situation closely.
Latest Avaya outages
Avaya Experience Platform - INCIDENT - Asia - Potential issue with accessing call recordings - 17 days ago
Agents may experience issues on workspaces. - about 2 months ago
Avaya Experience Platform - INCIDENT - United Kingdom (UK) - Potential voice issues on SIP tenants - 2 months ago
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