Outage in Avaya

Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces

Resolved Major
July 20, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces login
Components affected
Avaya Preview Dialing - North America (NA) Avaya Analytics - North America (NA) Avaya Messaging - North America (NA) Avaya Preview Dialing - South America (SA) Avaya Email - North America (NA) Avaya Messaging - South America (SA) Avaya Voice - North America (NA) Avaya Social Connections - South America (SA) Avaya Social Connections - North America (NA) Avaya API Access - South America (SA) Avaya Voice - South America (SA) Avaya API Access - North America (NA) Avaya Chat - South America (SA) Avaya Analytics - South America (SA) Avaya Email - South America (SA) Avaya Chat - North America (NA)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/21/2025 03:16AM

This incident has been resolved.

MONITORING about 2 months ago - at 07/21/2025 02:35AM

A fix has implemented and we are monitoring now

INVESTIGATING about 2 months ago - at 07/21/2025 02:32AM

Avaya Experience Platform - Service Outage – Agents may experience disruption in workspaces login

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