Outage in Avaya

Prod-NA: agents may experience delays in workspaces.

Resolved Major
November 03, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified the issue on the workspace agent and our team is actively working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/03/2025 09:54PM

All services are fully operational, and normal functionality has been restored.

MONITORING 3 days ago - at 11/03/2025 07:42PM

Monitoring is in progress.
All services are currently performing as expected.

IDENTIFIED 3 days ago - at 11/03/2025 07:16PM

We have identified the issue on the workspace agent and our team is actively working on a fix.

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