Outage in Avaya
Prod-NA: agents may experience delays in workspaces.
Resolved MajorIncident Report
We have identified the issue on the workspace agent and our team is actively working on a fix.
Components affected
Avaya Voice - North America (NA) Avaya Email - North America (NA) Avaya Chat - North America (NA) Avaya Messaging - North America (NA)Need to monitor Avaya outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/03/2025 09:54PM
All services are fully operational, and normal functionality has been restored.
MONITORING
4 months ago - at 11/03/2025 07:42PM
Monitoring is in progress.
All services are currently performing as expected.
IDENTIFIED
4 months ago - at 11/03/2025 07:16PM
We have identified the issue on the workspace agent and our team is actively working on a fix.
Latest Avaya outages
Prod-UK : Ongoing instability with AXP Customer Journey - 13 days ago
AXP Public: Verint outage - 21 days ago
AXP Public: agents may experience delays in workspaces - about 1 month ago
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