Outage in Avaya

AXP Public | Prod-UK | Some of the Voice and Digital are currently impacted

Resolved Minor
November 25, 2025 - Started about 1 month ago - Lasted about 18 hours
Official incident page

Incident Report

Some of the Voice and Digital are currently impacted and may not reach the agent, as an investigation is in process.
Components affected
Avaya Voice - United Kingdom (UK) Avaya Email - United Kingdom (UK) Avaya Chat - United Kingdom (UK) Avaya Messaging - United Kingdom (UK)

Need to monitor Avaya outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/26/2025 07:37AM

We have identified and resolved the issue

INVESTIGATING about 1 month ago - at 11/25/2025 01:46PM

Some of the Voice and Digital are currently impacted and may not reach the agent, as an investigation is in process.

Latest Avaya outages

Prod NA | Open issue with chat messages not being sent. Issue is being investigated. - 12 days ago
Realtime Data Delay: Agent (ITD) Producer - Prod-UK Environment (United Kingdom Data Center) - 12 days ago
Some agents not able to login to AXP workspaces on Prod-NA - 21 days ago
Agent not able to login to AXP workspaces on Prod-UK - 23 days ago
Login Issue for Newly Created Agents - North America (Prod-NA) Data Centre - about 1 month ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4670 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook