Outage in Avaya
Agent not able to login to AXP workspaces on Prod-UK
Resolved MinorIncident Report
We are currently investigating an issue where agents are unable to log in to the AXP Workspaces in the Prod-UK environment.
Components affected
Avaya Voice - United Kingdom (UK) Avaya Email - United Kingdom (UK) Avaya Chat - United Kingdom (UK) Avaya Messaging - United Kingdom (UK) Avaya Analytics - United Kingdom (UK) Avaya Social Connections - United Kingdom (UK) Avaya API Access - United Kingdom (UK) Avaya Preview Dialing - United Kingdom (UK)Need to monitor Avaya outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 12/06/2025 07:56AM
This incident has been resolved.
MONITORING
23 days ago - at 12/05/2025 08:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
23 days ago - at 12/05/2025 06:38PM
The issue has been identified.
INVESTIGATING
23 days ago - at 12/05/2025 05:51PM
We are currently investigating an issue where agents are unable to log in to the AXP Workspaces in the Prod-UK environment.
Latest Avaya outages
Realtime Data Delay: Agent (ITD) Producer - Prod-UK Environment (United Kingdom Data Center) - 12 days ago
Login Issue for Newly Created Agents - North America (Prod-NA) Data Centre - about 1 month ago
Unsupported Browser Advisory: Chrome/Chromium Version 143 (Pre-GA Builds) - about 1 month ago
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