Outage in Avaya

AXP Public | Prod-UK | Email Service Degradation (UK Datacenter)

Resolved Minor

January 26, 2026 - Started 19 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating reports of degraded email performance originating from our prod-UK datacenter. Users may experience increased latency or intermittent delays in message delivery. Our engineering team working on restoring full service.

Components affected

Avaya Email - United Kingdom (UK)

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 01/26/2026 04:31PM

This incident has been resolved.

MONITORING 19 days ago - at 01/26/2026 01:16PM

All Email systems are now functional we are closely monitoring the service for the next several hours to ensure continued stability.

Thank you for your patience while we resolved this matter.

INVESTIGATING 19 days ago - at 01/26/2026 12:04PM

We are currently investigating reports of degraded email performance originating from our prod-UK datacenter. Users may experience increased latency or intermittent delays in message delivery.

Our engineering team working on restoring full service.

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