Bentley Systems Outage History

The iTwin Developer Portal experienced login issues that prevented users from accessing the platform. The incident affected the Platform Developer Portal component and lasted for 8 minutes. The issue was resolved and the portal returned to normal functionality.

Bentley Systems experienced a 51.8-hour outage affecting the application usage reporting functionality in their Subscription Analytics portal, preventing users from accessing current application usage data in their reports. The engineering team implemented a fix and monitored the system before confirming full resolution. The incident was resolved on April 4th, 2026, with normal portal functionality restored.

Bentley Systems experienced connectivity issues with their Virtuosity Digital Store website (https://virtuosity.com) that prevented users from accessing the platform. The outage lasted 13 minutes while the team investigated and identified the root cause. The issue was resolved and the website returned to full accessibility and normal operation.

Bentley Systems experienced a major outage with their Identity Management System (IMS) that prevented European users from logging in for 9 minutes. The incident affected authentication/login and user management components across the Europe region. The issue was resolved and the IMS returned to normal operation.