Outage in BigCommerce
Failed GraphQL Logins
Resolved MajorIncident Report
Commerce engineers have received reports of some customers experiencing issues with login via GraphQL. The problematic release has been identified and a fix is being tested.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 12/25/2025 07:48PM
This incident has been resolved.
IDENTIFIED
5 days ago - at 12/25/2025 05:06PM
Commerce engineers have received reports of some customers experiencing issues with login via GraphQL. The problematic release has been identified and a fix is being tested.
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