Outage in BigCommerce
Intermittent Availability Issues
Resolved MajorIncident Report
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in the US region. We will provide an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 12/30/2025 02:18PM
This incident has been resolved.
MONITORING
about 3 hours ago - at 12/30/2025 12:50PM
All stores are now accessible
IDENTIFIED
about 4 hours ago - at 12/30/2025 12:41PM
We have restored service for approximately 50% of affected stores, and are working on restoring service for the remaining stores.
IDENTIFIED
about 4 hours ago - at 12/30/2025 12:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 4 hours ago - at 12/30/2025 12:07PM
We are continuing to investigate this issue.
INVESTIGATING
about 5 hours ago - at 12/30/2025 11:41AM
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in the US region. We will provide an update shortly.
Latest BigCommerce outages
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Stores unavailable - 500 error on storefront - 25 days ago
Data processing delay in Analytics report - about 1 month ago
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