Outage in BigCommerce
Intermittent Availability Issues
Resolved MajorIncident Report
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in the US region. We will provide an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 12/30/2025 02:18PM
This incident has been resolved.
MONITORING
23 days ago - at 12/30/2025 12:50PM
All stores are now accessible
IDENTIFIED
23 days ago - at 12/30/2025 12:41PM
We have restored service for approximately 50% of affected stores, and are working on restoring service for the remaining stores.
IDENTIFIED
23 days ago - at 12/30/2025 12:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 12/30/2025 12:07PM
We are continuing to investigate this issue.
INVESTIGATING
23 days ago - at 12/30/2025 11:41AM
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in the US region. We will provide an update shortly.
Latest BigCommerce outages
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Issues with Technical Support Chat Queues - 10 days ago
Issue impacting Catalyst Checkouts - 14 days ago
B2B Merchant Login - 16 days ago
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