Outage in BigCommerce
Elevated Error Rates when Connecting UPS Live Quotes
Resolved MinorIncident Report
Commerce engineers have identified an elevated error rate when connecting to UPS live quotes in control panels. We will keep you informed with updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/22/2026 08:04PM
This issue has been resolved.
IDENTIFIED
3 months ago - at 01/22/2026 07:49PM
The issue has been identified and a fix is being rolled out.
INVESTIGATING
3 months ago - at 01/22/2026 06:41PM
Commerce engineers have identified an elevated error rate when connecting to UPS live quotes in control panels. We will keep you informed with updates as they become available.
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