Outage in BigCommerce
Search issues for some merchants using custom search integrations such as Klevu
Resolved MinorIncident Report
Summary AI Generated
A minor incident affected a small subset of BigCommerce merchants using custom search integrations such as Klevu, impacting storefront search functionality. The issue was identified and resolved within approximately 1.2 hours.
Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 06/24/2026 08:58PM
This incident has been resolved.
IDENTIFIED
24 days ago - at 06/24/2026 07:50PM
Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
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