Outage in BigCommerce
B2B Ninja Add-To-Quote On Storefront Product Page timeouts
Resolved MinorIncident Report
Summary AI Generated
**BigCommerce B2B Ninja Add-To-Quote Outage** For approximately 1.7 hours, BigCommerce stores using the B2B Ninja integration experienced timeouts that prevented users from adding products to quotes on storefront product pages. The issue impacted the quoting workflow for B2B customers during this period. The incident was resolved on August 26, 2026.
We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/26/2026 11:51AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 08/26/2026 11:08AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 08/26/2026 10:14AM
We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.
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