Outage in Bitso
Conversions on ARB/USD failing via wallet
Resolved MajorIncident Report
Conversions on new book ARB/USD are failing via wallet. Our engineering team is working on to fix the issue as soon as possible. Meanwhile user can use Alpha to make conversions/trades without any issue. We apologize for the inconvenience.
For further assistance, please reach our Customer Support Team at https://support.bitso.com/
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/11/2023 05:07AM
This incident has been resolved .
INVESTIGATING
over 2 years ago - at 10/11/2023 04:19AM
Conversions on new book ARB/USD are failing via wallet. Our engineering team is working on to fix the issue as soon as possible. Meanwhile user can use Alpha to make conversions/trades without any issue. We apologize for the inconvenience.
For further assistance, please reach our Customer Support Team at https://support.bitso.com/
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