Outage in Blackbaud

Active Issue Alert – Luminate Integration - 000350959

Resolved Minor
May 03, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate Integration
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 05/03/2022 02:49PM

Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED over 3 years ago - at 05/03/2022 02:33PM

We have identified an issue impacting some of our customers when trying to access the "Donate" button on Facebook donation pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING over 3 years ago - at 05/03/2022 02:12PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING over 3 years ago - at 05/03/2022 01:47PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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