Outage in Blackbaud
Active Issue Alert – Blackbaud.com, Multiple Products - 000416694
Resolved Minor
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Outage Details
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Email Services Blackbaud Core Functionality Blackbaud Award Management (formerly AcademicWorks) Blackbaud Financial Edge NXT Blackbaud Tuition Management Blackbaud Grantmaking Blackbaud Altru Blackbaud Raiser's Edge NXT Blackbaud Payment Service Blackbaud .com Blackbaud ResearchPoint Blackbaud Guided Fundraising Blackbaud Fundraiser Performance Management (FPM) Blackbaud Merchant Services Blackbaud CRM Blackbaud signin.blackbaud.com Blackbaud eTapestry Blackbaud Financial Aid ManagementLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 12/08/2022 02:50PM
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
MONITORING
almost 3 years ago - at 12/07/2022 05:19PM
The affected services are back online. We will continue to monitor the performance of our systems to ensure there is no further impact to our services. Please continue to reference this page for updates.
INVESTIGATING
almost 3 years ago - at 12/07/2022 04:20PM
We are aware of issues impacting users' ability to log in to blackbaud.com and various solutions. Users may see Error: "Our services aren't available right now," or a continual loading screen. Engineers are working to resolve the issues as quickly as possible.
INVESTIGATING
almost 3 years ago - at 12/07/2022 04:04PM
We are aware of issues impacting users' ability to log in to blackbaud.com and various solutions. Users may see Error: "Our services aren't available right now," or a continual loading screen. Engineers are working to resolve the issues as quickly as possible.
INVESTIGATING
almost 3 years ago - at 12/07/2022 03:25PM
We are aware of issues impacting users' ability to log in to blackbaud.com and various solutions. Users may see Error: "Our services aren't available right now," or a continual loading screen. Engineers are working to resolve the issues as quickly as possible.
INVESTIGATING
almost 3 years ago - at 12/07/2022 03:12PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
almost 3 years ago - at 12/07/2022 03:06PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
almost 3 years ago - at 12/07/2022 03:00PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
almost 3 years ago - at 12/07/2022 02:57PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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