Outage in Blackbaud
Active Issue Alert – Luminate Online/Raisers Edge Integration - 000664074
Resolved MinorIncident Report
Summary AI Generated
Blackbaud experienced an issue with the Luminate Online/Raisers Edge Integration that caused login errors and prevented some customers from using features within the affected service. The incident impacted a subset of customers for 2.4 hours before engineers resolved the problem and restored normal transaction processing.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/16/2026 05:56PM
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
2 days ago - at 03/16/2026 03:35PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Blackbaud outages
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Active Issue Alert – Raisers Edge - 000663987 - 4 days ago
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