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Outage in Blackbaud

Active Issue Alert – Blackbaud Fundraiser Performance Management - 000664684

Resolved Major
March 18, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Blackbaud Fundraiser Performance Management experienced a major outage lasting 3.4 hours, preventing some customers from logging in or accessing service features. Users reported that the system would not load at all after signing on. Engineers diagnosed and resolved the issue, restoring full service functionality.

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2026 09:49PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 1 month ago - at 03/18/2026 09:38PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 03/18/2026 06:32PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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