Outage in Blackbaud

Active Issue Alert – Luminate - 00045030

Resolved Major
April 27, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate WebServices
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/27/2023 05:04AM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING over 1 year ago - at 04/27/2023 04:06AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING over 1 year ago - at 04/27/2023 03:24AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/27/2023 03:23AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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