Active Issue Alert – Raiser's Edge, Luminate Online Integration - 000501697

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We have identified an issue impacting a subset of RELO Integration users prompting errors when accessing the plugin. Users can log out of their current session and log back in to use the service. Please reference KB KB115295 on our Knowledge Base website kb.blackbaud.com for additional instruction on terminating your session. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.