Outage in Blackbaud

Support Toll-Free Number ringing busy

Resolved Minor
February 05, 2024 - Started 11 months ago - Lasted 29 minutes
Official incident page

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Outage Details

We are aware of users receiving a busy signal when dialing our North American contact number for Customer Support. Chat Support and our self-service resources are still available. If you have an immediate issue you may reach us at 646-440-2759 (not toll-free).
Components affected
Blackbaud Support
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/05/2024 10:17PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 11 months ago - at 02/05/2024 09:49PM

We are aware of users receiving a busy signal when dialing our North American contact number for Customer Support. Chat Support and our self-service resources are still available. If you have an immediate issue you may reach us at 646-440-2759 (not toll-free).

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