Outage in Blackbaud
Active Issue Alert – Blackbaud Learning Management System - #000637259
Resolved Minor
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Outage Details
We have identified an issue where LTI settings are not saving on Assignments or Topics. Assignments and Topics previously created with an LTI resource, such as Turnitin, are not currently accessible. Our engineers are diagnosing the event so we can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Learning Management SystemLatest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 09/30/2025 08:23PM
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
about 6 hours ago - at 09/30/2025 03:53PM
We have identified the cause of this issue and deployed a fix. Users should now be able to make updates to the LTI settings in Assignments and Topics. We are working to restore missing submissions, which we expect to be complete later this afternoon. Please continue to reference this page for updates.
INVESTIGATING
about 8 hours ago - at 09/30/2025 02:07PM
We have identified an issue where LTI settings are not saving on Assignments or Topics. Assignments and Topics previously created with an LTI resource, such as Turnitin, are not currently accessible. Our engineers are diagnosing the event so we can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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