Outage in Blackbaud

Active Issue Alert – JustGiving from BLKB - #000637844

Resolved Minor
October 02, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The customer is experiencing issues accessing the JustGiving webpage due to an API outage affecting the digital services, which is preventing form validation. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud JustGiving
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/02/2025 10:52AM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 3 days ago - at 10/02/2025 10:29AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 10/02/2025 10:04AM

The customer is experiencing issues accessing the JustGiving webpage due to an API outage affecting the digital services, which is preventing form validation. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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