Outage in Blackbaud

Active Issue Alert – Blackbaud Checkout, Blackbaud Altru - 000517316

Resolved Minor
March 09, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Altru Blackbaud MobilePay
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/09/2024 10:43PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 9 months ago - at 03/09/2024 10:32PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 9 months ago - at 03/09/2024 09:18PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 03/09/2024 09:16PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 03/09/2024 09:00PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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