Outage in Blackbaud

Active Issue Alert – Blackbaud.com - #000556552

Resolved Minor
September 30, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud .com

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/30/2024 01:16PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED about 1 year ago - at 09/30/2024 12:52PM

Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 1 year ago - at 09/30/2024 10:54AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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