Outage in Blackbaud

Active Issue Alert – Multiple Products - 000557681

Resolved Major
October 03, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/03/2024 09:51PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED about 2 months ago - at 10/03/2024 09:24PM

We are investigating reports of "error status code 409: Conflict" when attempting to process donations or registrations. Our engineers are working to resolve it quickly. Please continue to reference this page for updates.

IDENTIFIED about 2 months ago - at 10/03/2024 09:18PM

We are investigating reports of "error status code 409: Conflict" when attempting to process donations or registrations. Our engineers are working to resolve it quickly. Please continue to reference this page for updates.

IDENTIFIED about 2 months ago - at 10/03/2024 09:06PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.

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