Outage in Blackbaud

Active Issue Alert – Blackbaud CRM™ - #000580180

Resolved Minor
January 22, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Blackbaud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackbaud, and never miss an outage again.
Start Free Trial

Outage Details

A subset of customers are receiving the errors "the section cannot be loaded" when viewing read-only reports, and/or "unable to created static selection" when querying data warehouse fields. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please reference this page for updates.
Components affected
Blackbaud CRM
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/22/2025 05:30PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 1 month ago - at 01/22/2025 04:20PM

A subset of customers are receiving the errors "the section cannot be loaded" when viewing read-only reports, and/or "unable to created static selection" when querying data warehouse fields. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please reference this page for updates.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook