Outage in Blackbaud

Active Issue Alert – Justgiving

Resolved Major
January 29, 2025 - Started 9 months ago - Lasted 34 minutes
Official incident page

Incident Report

We have identified an issue impacting a small subset of our customers, when reaching the Checkout area when making a donation. Customer may see the error "404 Not Found NoSuchBucket". Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates
Components affected
Blackbaud JustGiving

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/29/2025 10:39AM

This incident has been resolved.

IDENTIFIED 9 months ago - at 01/29/2025 10:30AM

We have identified an issue impacting a small subset of our customers, when reaching the Checkout area when making a donation. Customer may see the error "404 Not Found NoSuchBucket". Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates

MONITORING 9 months ago - at 01/29/2025 10:08AM

We have identified an issue impacting a small subset of our customers, when reaching the Checkout area when making a donation. Customer may see the error "404 Not Found NoSuchBucket". Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates

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