Outage in Blackboard

Blackboard Mobile App Login Issues

Resolved Minor
April 30, 2025 - Started 3 days ago - Lasted 2 days
Official incident page

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Outage Details

Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging in. We are investigating the issues and will provide updates as soon as they are available. Thank you for your patience as we investigate this issue.
Components affected
Blackboard Learn – Mobile Services – Europe Blackboard Learn – Mobile Services - Americas Blackboard Learn – Mobile Services – Asia Pacific Blackboard Learn - Mobile Services - Global
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/02/2025 01:43PM

This incident has been resolved, and it was observed that clients are operating normally.

MONITORING 3 days ago - at 04/30/2025 10:19PM

Our Technical Team has fixed the issue. Observed that clients are operating normally, and we are monitoring the results.

INVESTIGATING 3 days ago - at 04/30/2025 07:03PM

Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging in. We are investigating the issues and will provide updates as soon as they are available. Thank you for your patience as we investigate this issue.

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