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Outage in Blackboard

Bb Annotate down - AP-SOUTHEAST-1 Region

Resolved Major
June 20, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware that some customers hosted out of Singapore are currently unable to access Blackboard Annotate Assignments. Teams are currently investigating.
Components affected
Blackboard BB Annotate

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/20/2025 11:14AM

This incident has been resolved and it was observed that clients are operating normally.

MONITORING 10 months ago - at 06/20/2025 09:43AM

Our engineers have monitored the fix and confirmed the issue with Bb Annotate has been resolved. All services are now operating normally at this time.

INVESTIGATING 10 months ago - at 06/20/2025 06:55AM

Our engineering team is still investigating the issue with Bb Annotate. We will provide a new update as soon as it is available.

INVESTIGATING 10 months ago - at 06/20/2025 06:08AM

We are aware that some customers hosted out of Singapore are currently unable to access Blackboard Annotate Assignments. Teams are currently investigating.

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