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Outage in Blackboard

Emails issue for Gov Sites - US region

Resolved Major
July 14, 2025 - Started 10 months ago - Lasted 4 days
Official incident page

Incident Report

Learn instances in US Gov Cloud are unable to send emails due to misconfiguration with email relay services. The issue is currently under investigation.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/18/2025 04:58PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/16/2025 02:00PM

Our engineers are still investigating the issue to understand its full impact and find a solution. We don't have an ETA for a fix yet.

INVESTIGATING 10 months ago - at 07/14/2025 05:00PM

Learn instances in US Gov Cloud are unable to send emails due to misconfiguration with email relay services. The issue is currently under investigation.

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