Outage in Blackboard

Learn Issue - Global

Resolved Major
October 20, 2025 - Started 2 days ago - Lasted about 11 hours
Official incident page

Incident Report

We experienced an outage between 3:11 AM ET and 5:22 AM ET due to an issue with our Service provider. The problem has since been resolved, and all services are now operating normally. We are continuing to monitor the system to ensure stability. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Components affected
Blackboard BB Annotate

Need to monitor Blackboard outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2025 09:18PM

This incident has been resolved and it was observed that clients are operating normally.

MONITORING 2 days ago - at 10/20/2025 10:11AM

We are currently experiencing intermittent service disruptions due to a widespread outage in Amazon Web Services (AWS). AWS has reported significant progress toward recovery, and systems are gradually becoming operational. Our team is closely monitoring the situation to ensure full restoration as soon as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as services stabilize.

Thank you for your continued support.

MONITORING 2 days ago - at 10/20/2025 10:06AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 10/20/2025 10:05AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 10/20/2025 09:55AM

We experienced an outage between 3:11 AM ET and 5:22 AM ET due to an issue with our Service provider. The problem has since been resolved, and all services are now operating normally.
We are continuing to monitor the system to ensure stability. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Latest Blackboard outages

Learn SaaS - US-EAST-1 Region - Multiple Sites Inaccessible - 2 days ago
Ally Processing Delays on October 20, 2025 - US Region - 2 days ago
Illuminate Data Refresh Issue -- Global - 2 days ago
Blackboard - Course Catalog Performance isssue- EU region - 19 days ago
Learn SaaS Gov Sites outage- US-GOV-WEST - 22 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook