Outage in Blackboard
Ally Processing Delays on October 20, 2025 - US Region
Resolved MinorIncident Report
Ally is currently experiencing intermittent delays in US-east due to the Amazon Web Services (AWS) outages early this morning. The initial AWS outage occurred between 3:11 AM ET and 5:22 AM ET during which Ally was not able to process all content.
Ally and its associated components remain available, however there may be delays in processing new content, Institutional Reporting and Course Report updates as processes catch up. The Ally development team continues to monitor this as a high priority and we will provide an update when processing queues return to normal levels.
Components affected
Blackboard Ally - North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 12:35PM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 12:21PM
Ally is currently experiencing intermittent delays in US-east due to the Amazon Web Services (AWS) outages early this morning. The initial AWS outage occurred between 3:11 AM ET and 5:22 AM ET during which Ally was not able to process all content.
Ally and its associated components remain available, however there may be delays in processing new content, Institutional Reporting and Course Report updates as processes catch up. The Ally development team continues to monitor this as a high priority and we will provide an update when processing queues return to normal levels.
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