Outage in Blackboard
Ally Immersive Reader Alternative Format Issue - Global issue
Resolved MinorIncident Report
Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.
Components affected
Blackboard Ally - Europe Blackboard Ally - Asia Pacific Blackboard Ally - Canada Blackboard Ally - Australia Blackboard Ally - North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/14/2025 08:09PM
This incident has been resolved.
MONITORING
6 months ago - at 11/14/2025 05:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 11/14/2025 03:50PM
Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.
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