Outage in Blackboard
Illuminate - SSO login issue
Resolved MajorIncident Report
Summary AI Generated
Blackboard's Illuminate service experienced a Single Sign-On authentication issue that prevented some users from logging in across all regions for 30 minutes. The SSO login problem was actively investigated and resolved, with users able to access Illuminate normally after the fix was implemented.
We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 03/18/2026 01:19PM
The issue has been resolved and users should now be able to log in to Illuminate without issues.
INVESTIGATING
about 3 hours ago - at 03/18/2026 12:53PM
We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.
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