Outage in Bloomerang

Email Templates not loading correctly for all customers

Resolved Minor
July 11, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

We’re currently experiencing an issue with Email Templates loading correctly for a subset of users. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience. We will provide updates as more information becomes available. Please contact Support at support@bloomerang.com for assistance, if you are experiencing this issue.
Components affected
Bloomerang Email Templates Bloomerang CRM

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/12/2024 02:09PM

At this time, we have confirmed that Email Templates are loading properly for all users again. This incident is resolved.

MONITORING over 1 year ago - at 07/11/2024 09:41PM

Our team has now implemented a fix for this issue and we are currently monitoring to ensure full resolution. If you continue to experience issues with Email Templates loading, please contact Support at support@bloomerang.com for assistance. We apologize for any inconvenience that this issue may have caused.

IDENTIFIED over 1 year ago - at 07/11/2024 07:26PM

We’re currently experiencing an issue with Email Templates loading correctly for a subset of users. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience. We will provide updates as more information becomes available.

Please contact Support at support@bloomerang.com for assistance, if you are experiencing this issue.

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