Outage in Bloomerang

Email Templates not loading correctly for all customers

Resolved Minor
July 11, 2024 - Started 11 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We’re currently experiencing an issue with Email Templates loading correctly for a subset of users. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience. We will provide updates as more information becomes available. Please contact Support at support@bloomerang.com for assistance, if you are experiencing this issue.
Components affected
Bloomerang Email Templates Bloomerang CRM
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 07/12/2024 02:09PM

At this time, we have confirmed that Email Templates are loading properly for all users again. This incident is resolved.

MONITORING 11 months ago - at 07/11/2024 09:41PM

Our team has now implemented a fix for this issue and we are currently monitoring to ensure full resolution. If you continue to experience issues with Email Templates loading, please contact Support at support@bloomerang.com for assistance. We apologize for any inconvenience that this issue may have caused.

IDENTIFIED 11 months ago - at 07/11/2024 07:26PM

We’re currently experiencing an issue with Email Templates loading correctly for a subset of users. Our team has identified the issue and is currently working to restore operations. We apologize for any inconvenience. We will provide updates as more information becomes available.

Please contact Support at support@bloomerang.com for assistance, if you are experiencing this issue.

Latest Bloomerang outages

Partial service outage for Forms - 14 days ago
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Issue with Sending Emails - about 1 month ago
Phone Support Outage - about 1 month ago
Partial service outage - Email Templates - 3 months ago

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