Outage in Box

[Major] Issues with Public API and Box Notes

Resolved Major
March 22, 2023 - Started over 1 year ago - Lasted 24 minutes
Official incident page

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Outage Details

On 21st of March 2023 at approximately 9:35PM PST, we started investigating an ongoing issue affecting API Authentication. Users may also experience issues when trying to create or delete Box Notes. We will provide more information as soon as it is available.
Components affected
Box Authentication (OAuth 2.0 / JWT) Box Web Application Box Desktop Client
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/22/2023 06:10AM

Our team has worked on the backlog to alleviate the degradation with API Authentication and Box Notes. We are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

INVESTIGATING over 1 year ago - at 03/22/2023 05:48AM

On 21st of March 2023 at approximately 9:35PM PST, we started investigating an ongoing issue affecting API Authentication. Users may also experience issues when trying to create or delete Box Notes. We will provide more information as soon as it is available.

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