Outage in Box

[Major] Issues with Box for Google Workspace

Resolved Major
August 08, 2023 - Started about 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating an ongoing issue affecting access to Box for Google Workspace. Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Components affected
Box Google Apps
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/09/2023 09:38AM

After further monitoring, this incident is now considered resolved. Box For Google Workspace service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING about 2 years ago - at 08/09/2023 07:31AM

A fix has been implemented to remediate the issue and Box for Google Workspace service should be returned to full functionality. We are monitoring the results.

IDENTIFIED about 2 years ago - at 08/09/2023 06:11AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 08/09/2023 05:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 08/09/2023 04:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 08/09/2023 03:11AM

We are investigating an ongoing issue affecting access to Box for Google Workspace. Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

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