Outage in Box

[Major] Customers may experience issues with Microsoft Office integration

Resolved Major
January 18, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is investigating an issue with Microsoft Office integration. Users may see errors using Microsoft Office integrations. We will provide additional information as it becomes available.
Components affected
Box Microsoft Online
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/18/2024 01:08PM

After further monitoring, this incident is now considered resolved. Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING about 1 year ago - at 01/18/2024 12:11PM

We are seeing improvement across all Microsoft Office Integration services. We are continuing to monitor for any additional impact.

INVESTIGATING about 1 year ago - at 01/18/2024 11:43AM

Our team is investigating an issue with Microsoft Office integration. Users may see errors using Microsoft Office integrations. We will provide additional information as it becomes available.

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