Outage in Box

[MAJOR] Issues with Logins, All Files page

Resolved Major
May 29, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

Need to monitor Box outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Box, and never miss an outage again.
Start Free Trial

Outage Details

Our team is investigating an issue with the login page, authentication, and All files page. Users may see errors or slowness when attempting to access to Box. We will provide additional information as it becomes available.
Components affected
Box Login/SSO
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/29/2024 01:54PM

After further monitoring, this incident is now considered resolved. Our Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING 6 months ago - at 05/29/2024 12:36PM

Our team is still monitoring the issue and is seeing improvement for authentication and accessing to the All Files page. We are continuing to monitor for any additional impact.

MONITORING 6 months ago - at 05/29/2024 11:34AM

Our team is still monitoring the issue and is seeing improvement for authentication and accessing to the All Files page. We are continuing to monitor for any additional impact.

MONITORING 6 months ago - at 05/29/2024 10:35AM

Our team has taken steps to remediate this issue and is seeing improvement for authentication and accessing to the All Files page. We are continuing to monitor for any additional impact.

INVESTIGATING 6 months ago - at 05/29/2024 10:32AM

Our team is investigating an issue with the login page, authentication, and All files page. Users may see errors or slowness when attempting to access to Box. We will provide additional information as it becomes available.

The best way to monitor Box and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime