Outage in Box
[Major] Issues with Collections, Box AI and Box Notes
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Collections, AI and Notes. We will provide more information as soon as it is available.
Components affected
Box Web Application
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/26/2024 03:06AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
MONITORING
about 1 year ago - at 08/26/2024 02:51AM
We have resolved the issue impacting Collections, AI and Notes. We are continuing to monitor to ensure no further impact is observed
IDENTIFIED
about 1 year ago - at 08/26/2024 02:46AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 08/26/2024 02:40AM
We are investigating an ongoing issue affecting Collections, AI and Notes. We will provide more information as soon as it is available.
Latest Box outages
[Critical] Issues with Box AI within Box Hubs - 24 days ago
[Critical] Issue with Multiple Box Services - 28 days ago
[Major] Issues with Admin Console Reports - 28 days ago
[Major] Issues with API Calls - 29 days ago
[Critical] Issues with All Files Page, API calls, Logins and Box Notes - about 1 month ago
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