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Our teams have validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved. Please contact Box Support at https://support.box.com if you experience any additional issues.
Box Engineering has remediated the underlying issues behind the delayed events. Until the backlog of events is cleared, Box Drive users will continue to see delays for synchronizing changes from the Box Web Application to the Desktop.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are investigating latency with syncing from the Box Web Application to Box Applications: Box Drive.
Some Users may see delayed updates synchronizing items from the Box Web App to Box Drive desktop clients.
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