Outage in Braze
Email Event processing latency
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
No data was lost, and all delayed email events have been processed.
There are no delays in processing new inbound events.
A fix has been implemented, and event processing latency has returned to standard levels. We're processing through a backlog of events. We'll continue monitoring until these events are fully processed.
We have identified an issue processing email click & open events and updating email analytics.
Message triggering and segmentation based on email events processing is similarly delayed.
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