Outage in Braze
Data Processing and Messaging Sending latency impacting US01
Resolved Minor
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Outage Details
Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 07/11/2025 08:19AM
The backlog of messages has now been processed. The incident is now considered resolved.
MONITORING
about 9 hours ago - at 07/11/2025 07:57AM
Braze Engineers have implemented a fix for the issue, and we are observing improvements in processing speed. Engineers are now working to process the backlog of messages.
INVESTIGATING
about 9 hours ago - at 07/11/2025 07:43AM
Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.
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