Outage in Braze
Data Processing and Messaging Sending latency impacting US01
Resolved MinorIncident Report
Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 08:19AM
The backlog of messages has now been processed. The incident is now considered resolved.
MONITORING
10 months ago - at 07/11/2025 07:57AM
Braze Engineers have implemented a fix for the issue, and we are observing improvements in processing speed. Engineers are now working to process the backlog of messages.
INVESTIGATING
10 months ago - at 07/11/2025 07:43AM
Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.
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