Outage in Braze

Degraded performance in Outbound Messaging and Data Processing on EU01

Resolved Minor
July 30, 2025 - Started 3 months ago - Lasted 32 minutes
Official incident page

Incident Report

We have identified degraded performance between 2:05 PM and 2:28 PM UTC, which impacted Outbound Messaging and Data Processing on the EU01 cluster. This issue is now resolved, and Engineers are continuing to monitor services.

Need to monitor Braze outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/30/2025 03:19PM

Engineers have continuously been monitoring services, and they have remained stable. This issue is now considered fully resolved.

MONITORING 3 months ago - at 07/30/2025 02:49PM

We have identified degraded performance between 2:05 PM and 2:28 PM UTC, which impacted Outbound Messaging and Data Processing on the EU01 cluster. This issue is now resolved, and Engineers are continuing to monitor services.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook