Outage in Braze
Increased latency in Outbound Messaging for all clusters
Resolved MinorIncident Report
At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels.
We will continue to monitor the system to ensure full resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 10/22/2025 11:48PM
Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters.
This incident has been resolved.
MONITORING
about 7 hours ago - at 10/22/2025 11:19PM
At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels.
We will continue to monitor the system to ensure full resolution.
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