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Outage in Braze

US01 and US03 Dashboard and SDK Errors

Resolved Major
November 18, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/19/2025 01:33AM

US01 and US03 Dashboard and SDK services have remained stabled. The incident is now resolved.

MONITORING 5 months ago - at 11/19/2025 01:17AM

The Braze Engineering team have implemented a fix and are monitoring the results. Since 19:46 ET errors have dropped and services are operating normally.

IDENTIFIED 5 months ago - at 11/19/2025 12:34AM

Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

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