Outage in Braze
EU01 REST API and SDK Data Collection Errors
Resolved MajorIncident Report
Our Engineering team is investigating elevated REST and SDK Errors on the EU01 Cluster.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 11/24/2025 12:09PM
The REST API and SDK Data Collection have continued to remain stable and this incident is considered resolved.
MONITORING
8 days ago - at 11/24/2025 11:51AM
The REST API and SDK Data Collection has returned to normal operation and engineers are continuing to monitor services.
Any SDK API requests that returned an error will have been automatically retired. Any REST API requests that received an error will need to be retried.
INVESTIGATING
8 days ago - at 11/24/2025 11:26AM
Our Engineering team is investigating elevated REST and SDK Errors on the EU01 Cluster.
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