Outage in Braze
US05 Dashboard Errors
Resolved MajorIncident Report
We are investigating an issue impacting users reaching the Braze Dashboard for the US05 Cluster. No other services are impacted and messaging sending is not impacted.
Engineers are actively working to restore service.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/06/2026 04:29PM
No further issues have been experienced and all services are operating normally. The incident is now resolved.
MONITORING
4 days ago - at 01/06/2026 03:46PM
Between 10:26 ET to 10:43 ET users may have experienced errors when trying to access the Braze Dashboard on the US05 Cluster.
Service has now been restored and Engineers continue to monitor.
IDENTIFIED
4 days ago - at 01/06/2026 03:41PM
We are investigating an issue impacting users reaching the Braze Dashboard for the US05 Cluster. No other services are impacted and messaging sending is not impacted.
Engineers are actively working to restore service.
Latest Braze outages
EU01 REST API and SDK Data Collection Errors - about 2 months ago
US01 and US03 Dashboard and SDK Errors - about 2 months ago
US02 Dashboard and SDK Errors - about 2 months ago
Increased latency in Outbound Messaging for all clusters - 3 months ago
AWS US East 1 outage - 3 months ago
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