Bynder Outage History

Bynder experienced a minor incident where DAT Transformation URLs were returning errors, lasting 58.4 hours from April 28 to May 1, 2026. The service deployed a fix on April 29 and continued monitoring to ensure stability. The issue was fully resolved on May 1 with all services returning to normal operation.

Bynder experienced delays with uploads and deletions to the Asset Bank affecting US portals for 17 minutes. The issue impacted the Uploads component, causing slower than normal processing times for asset management operations. The incident was resolved after investigation and monitoring.

Bynder experienced an issue where automations were not functioning properly, preventing users from uploading files. The incident affected the Uploads component for 1.1 hours. The problem was identified and resolved with a fix that restored normal automation functionality.

Bynder experienced a 21.9-hour incident where thumbnail preview generation and derivative creation failed across Global and US portals, causing users to see missing thumbnail images and asset derivatives. The issue was identified and resolved with a deployed fix, though assets uploaded during the incident period still required thumbnail regeneration. Users were able to continue uploading assets normally throughout the incident.

Bynder's Open Asset Bank portals, which allow access to parts of the Digital Asset Management system without login, became inaccessible to customers across all regions (US, EU, and Global). The outage affected the Asset Library component and prevented users from accessing publicly available digital assets. The incident was resolved after 1.1 hours of investigation and remediation by technical teams.

Bynder experienced a service incident where metaproperty options failed to load during file uploads and edits across all regions, preventing users from properly categorizing their content. The upload functionality was affected for 2.3 hours while users encountered missing dropdown options and metadata fields. The issue was identified, fixed, and fully resolved after monitoring confirmed the solution was working properly.

Bynder experienced a major incident affecting Public Links in the Global region, where users encountered 50x errors when attempting to access Public Links including DAT (Digital Asset Transfer). The service disruption lasted 5.8 hours before the team identified the root cause, implemented a fix, and fully resolved the issue.

Bynder's Asset Bank in the US region experienced issues where users encountered delays with assets appearing in the Asset Bank after downloading. The incident affected the Asset Library component and lasted 50 minutes before being resolved.

Bynder's Global region experienced intermittent 504 timeout errors for 1.4 hours, causing user portals to respond slowly or time out completely. The engineering team identified the root cause and implemented a fix, followed by monitoring to ensure stability. The incident was fully resolved after successful remediation.